SHIPPING POLICY

myPC Store ships its products to almost all parts of India. Orders placed will be shipped within 4 working days. We ship on all days except Sundays and National Holidays.

Shipping Charges: Shipping charge is 2% of price of product with minimum charge of Rs. 50/- per product. FREE shipping is available on all prepaid orders, without application of any code or coupon for all orders equal to or above Rs. 499/- at all locations in India. Whereas myPC Store reserves the rights to reject any order sighting difficulties in delivery at particular location due to conditions beyond control of myPC Store.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by myPC Store at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, myPC Store brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfillment of the terms and conditions attached to the offer.

In light of the COVID- 19 outbreak, we will not be deducting the shipping charges while processing a cancellation request for all orders placed during the nation-wide lockdown. This is to avoid any inconvenience to our customers.

Convenience Charges: myPC Store can levy convenience charges on specific orders basis the products, pin code, or the size of the shipment.

Platform and Convenience Fee: myPC Store reserves the right to levy a Platform and Convenience charge on orders. Platform & Convenience fee is applied to help us continuously maintain and improve the hassle-free shopping and smooth fulfillment experience.
This charge is not related to the shipping charges and can be applied to the order irrespective of the shipping cost (refer ‘Shipping Charges’ section above for more details on shipping cost).
It is possible that an order can have-

1. only shipping charges applied (basis the order value),

2. only convenience charge applied or

3. both shipping charge and convenience charge applied.

Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.

These convenience charges applicable are not refundable in the case of return/cancellation of the product or the order.

myPC Store reserves the right to modify the logic of applying convenience charges on orders at any point without prior intimation.

Estimated Delivery Time: During Covid lockdown delivery is subject to MHA and state government guidelines.
For all areas serviced by reputed couriers, the delivery time would be within 5 to 10 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

The delivery date can be found in the dispatch communication email once product is shipped.

myPC Store ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which myPC Store is not liable and would request its users to cooperate as myPC Store continuously tries to avoid such instances. Also, myPC Store reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your myPC Store wallet.

Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package twice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

-------------